Community services at Nordia

Community Services

Practical support, professional care, and a warm welcome — for every person at every stage of life in Oulu.

3,200+
People supported annually
80+
Nationalities served
40
Qualified professionals
95%
Client satisfaction rate
Social Work & Guidance
Social Work
Social Work

Social Work & Guidance

Professional support for life's challenges

Our qualified social workers provide confidential, compassionate guidance to individuals and families navigating difficult circumstances. Whether you're facing financial hardship, housing challenges, or need help accessing public services, we're here to listen and act.

  • Individual and family counselling sessions
  • Help navigating social benefits and public services
  • Crisis intervention and emergency support
  • Referrals to specialist services across Oulu
  • Confidential, non-judgmental environment

Phone

+358 8 555 0100

Hours

Mon–Fri, 9:00–16:00

Elderly Care & Companionship
Elderly Care
Elderly Care

Elderly Care & Companionship

Dignity, connection, and independence for older adults

We believe every older adult deserves to live with dignity, purpose, and connection. Our elderly care services range from practical home support to social activities and volunteer companionship — helping seniors stay active and engaged in the community.

  • Home visit and companionship programme
  • Day activities and social clubs
  • Support with daily tasks and errands
  • Memory care and dementia-friendly activities
  • Caregiver support and respite services

Phone

+358 8 555 0110

Hours

Mon–Fri, 8:00–17:00

Multicultural & Integration Services
Multicultural Services
Multicultural Services

Multicultural & Integration Services

Welcoming newcomers, celebrating diversity

Oulu is home to people from over 80 countries, and Nordia is proud to serve them all. Our multicultural services help newcomers integrate into Finnish society while preserving their cultural identity — through language support, cultural events, and community connections.

  • Finnish language and culture orientation
  • Interpretation and translation support
  • Multicultural events and celebrations
  • Peer support networks for newcomers
  • Assistance with official documentation

Phone

+358 8 555 0120

Hours

Mon–Thu, 9:00–17:00

Mental Health & Wellbeing
Mental Health
Mental Health

Mental Health & Wellbeing

Caring for your mind, not just your body

Mental health is at the heart of everything we do. Our trained counsellors and peer support workers offer a safe, confidential space to talk — whether you're dealing with anxiety, depression, loneliness, or simply need someone to listen.

  • Individual counselling and therapy sessions
  • Group support and peer-led circles
  • Stress and burnout recovery programmes
  • Youth mental health support
  • Crisis helpline and same-day appointments

Phone

+358 8 555 0130

Hours

Mon–Fri, 8:00–20:00

Family & Children Services
Family Services
Family Services

Family & Children Services

Strengthening families at every stage

From pregnancy support to parenting workshops and after-school activities, our family services are designed to strengthen bonds and give every child the best possible start. We work alongside families — not for them.

  • Parenting courses and workshops
  • Early childhood development support
  • After-school and holiday programmes
  • Family mediation and conflict resolution
  • Support for single-parent families

Phone

+358 8 555 0140

Hours

Mon–Fri, 9:00–17:00

Not sure which service is right for you?

Our team is happy to help you find the right support. Reach out and we'll guide you to the best service for your situation — no commitment required.